Marketing for Luthiers?

The place to chat with your fellow MIMForum members about whatever you want that doesn't relate to instruments, or isn't specific to one instrument family. Pull up a chair, grab a cold one out of the virtual 'fridge, and tell your friends what's on your mind.
Craig Bumgarner
Posts: 377
Joined: Mon Jan 09, 2012 3:03 pm
Location: Drayden, Maryland

Marketing for Luthiers?

Post by Craig Bumgarner »

Can we talk about Marketing for Luthiers? I've been making six a year and successfully selling what I make direct. My production is, however, increasing and by next year hope to be making 10-15 guitars a year. How does one (1) market to sell 10-15 guitars a year? My case is somewhat complicated because I build a Selmer style guitar, a fairly small niche. Assume I'm willing to do my own marketing and would like to continue to sell direct. Assume my marketing budget is 20% of my theoretical gross, so figure $5-$10K, which is what I might otherwise pay in commissions to dealers.

Here are my ideas. Can you add to these? Assuming I can't do it all, how would the budget best be spent?
  • Website
  • Facebook presence
  • Make videos of each new guitar being played in stylistic context
  • Display at germane music festivals
  • Attend guitar shows such as GAL, Woodstock Invitational.
  • Get guitars into the hands of "hot" players / pros.
  • Setup a forum for players/builders.
  • Broaden geographic name recognition, including international sales. What countries should I consider targeting? My guitars would probably be popular in northern Europe and the $/Euro is advantageous, but will import/VAT taxes take this advantage away?
  • Media advertising (magazines, on-line ads) What does it cost to have my ad pop up various websites?
  • Sponsorships
  • Builder workships/seminars
All ideas welcome, thanks!
User avatar
Hans Bezemer
Posts: 373
Joined: Sat May 26, 2012 1:01 am
Location: The Netherlands
Contact:

Re: Marketing for Luthiers?

Post by Hans Bezemer »

Because of your niche market, I would make sure that you are present at gipsy-swing festivals / meetings. I think that word-of-mouth marketing would be a good way to spread your name. Here in Europe there are lot of family ties in this music scene.
Just my 2cts.
Jason Rodgers
Posts: 1554
Joined: Fri Jan 06, 2012 4:05 pm
Location: Portland, OR

Re: Marketing for Luthiers?

Post by Jason Rodgers »

I'm sure you know about Djangofest and it's three locations. http://djangofest.com/ Be there.

Bob Holo is the man for Sel-Macs in the northwest. Make yourself the man for Sel-Macs in the northeast.

Djangobooks.com is a major outlet for all things Hot Jazz. Connect with him.

I remember reading a "Meet the Maker" interview in AL a long time ago where the builder said one of the best investments he made early on was buying an ad in Acoustic Guitar Magazine. There's also Guitar Afficionado. The types of folks who you really want to buy your guitars (the players), may not always be able to afford them; the types of folks who can easily afford them (executive types driving BMWs) may want to put your instrument on their wall of pretty guitars.

10-15 guitars a year sounds pretty awesome. It certainly would be cool if your marketing efforts paid off and this became a number that implied scarcity and required a wait list (or a quick clicking finger).
-Ruining perfectly good wood, one day at a time.
Perry Ormsby
Posts: 44
Joined: Sat Aug 24, 2013 7:53 am

Re: Marketing for Luthiers?

Post by Perry Ormsby »

What exactly is your niche?
Craig Bumgarner
Posts: 377
Joined: Mon Jan 09, 2012 3:03 pm
Location: Drayden, Maryland

Re: Marketing for Luthiers?

Post by Craig Bumgarner »

Perry Ormsby wrote:What exactly is your niche?
Selmer, Maccaferri, Manouche style, steel string acoustic guitars for swing & gypsy jazz. Google: Craig Bumgarner guitar. One man shop, building 6 a year currently, want to double that next year.
Perry Ormsby
Posts: 44
Joined: Sat Aug 24, 2013 7:53 am

Re: Marketing for Luthiers?

Post by Perry Ormsby »

Ok, you've listed a short bio.

Your niche is either very different to that, or you don't really have one? I understand that you build a particular type of guitar. Im familiar with that type of guitar.

If you haven't nailed your niche, you're simply casting a net (marketing) that is way too wide (ie: not specific).

And that net (marketing) has big holes in it (ie less people are 'captured' by your marketing).

So it actually catches very little (your advert gets overlooked).
Jason Rodgers
Posts: 1554
Joined: Fri Jan 06, 2012 4:05 pm
Location: Portland, OR

Re: Marketing for Luthiers?

Post by Jason Rodgers »

I'm going to participate here, if y'all don't mind. Though I'm really not planning to go into any sort of production on a public level (i.e., hanging out a shingle and attempting "marketing"), this topic interests me.
Perry Ormsby wrote:Ok, you've listed a short bio.

Your niche is either very different to that, or you don't really have one?
Perry, I know you're trying to coach Craig to the conclusion you see he needs to reach, and perhaps have found yourself, but your response here leads me to believe you're using some concepts/terminology differently. I thought Craig laid it out pretty succinctly...
Craig Bumgarner wrote:
Perry Ormsby wrote:What exactly is your niche?
Selmer, Maccaferri, Manouche style, steel string acoustic guitars for swing & gypsy jazz. Google: Craig Bumgarner guitar. One man shop, building 6 a year currently, want to double that next year.
He's a boutique builder of Sel-Macs catering to the Django community.

Perry, is there a different idea of "niche" that you're using; or is it a deeper, more complex meaning? For example, having seen Craig's posts on this and a couple other forums, I know that he's working really hard to optimize his instruments to get the best qualities of the best Sel-Macs and Busatos out there through deflection testing of exemplary instruments, and even attempting to use some of the Gore & Gillet concepts to create predictable and repeatable results. But I don't think that's what you're talking about.

Any time you're trying to create a "movement," there is a necessary tipping point, and then it becomes self-sustaining (or needs little maintenance). At the level Craig hopes to operate, with the very specific community he's working with, it may just take time, and plenty of word-of-mouth, to find that tipping point before he has to beat em away with a stick. But again, that's not the attitude you take in this business, is it Perry?
-Ruining perfectly good wood, one day at a time.
User avatar
Greg Robinson
Posts: 686
Joined: Fri Jan 06, 2012 1:54 pm
Location: Coburg North, Victoria, Australia

Re: Marketing for Luthiers?

Post by Greg Robinson »

Perry, Sel-Mac guitars are already extremely niche, I think encouraging Craig to further specialize would in his case actually be detrimental and unnecessarily limit his already very small market.
Craig Bumgarner wrote:
  • Website
  • Facebook presence
  • Make videos of each new guitar being played in stylistic context
  • Display at germane music festivals
  • Attend guitar shows such as GAL, Woodstock Invitational.
  • Get guitars into the hands of "hot" players / pros.
  • Setup a forum for players/builders.
  • Broaden geographic name recognition, including international sales. What countries should I consider targeting? My guitars would probably be popular in northern Europe and the $/Euro is advantageous, but will import/VAT taxes take this advantage away?
  • Media advertising (magazines, on-line ads) What does it cost to have my ad pop up various websites?
  • Sponsorships
  • Builder workships/seminars
Websites can be good if only to make yourself look more "legitimate" in the eyes of prospective clients. Don't spend too much on one, make sure it is simple and intuitive to use, make sure to have good content (photo's of your portfolio and a reasonable amount of detail on each instrument). Also make sure that your contact details are easy to find, include an email address as well as a webform contact option, telephone, location (if not your address, then at least your locality). Also make sure that you have links to any presence you have on social media.
Whatever you do, don't go for a flashy Java or Flash-based website that so many people fall into buying because they look so schmick, but cause problems with mobile device and sometimes browser compatibility issues - you want to be able to navigate through your website with the traditional browser controls. Nothing worse than a website where you hit the "back" button on the browser and it takes you back to google.

Facebook and other social media has been my largest source of clients. It allows you to engage with them. A website is good when someone wants to check you out, do some research on you, find out where you are or your prices, but they will rarely return to check on anything new that you're doing. Social media presents the opportunity to sneak in to an information stream that people already check frequently, to remind them of your existence, to keep them up-to-date with what you're doing. How best to engage people through social media is a complex topic that is constantly evolving, if you'd like some specific guidance in this area I'd be happy to share what I know and my own experiences.

With regards to making videos, try to make them as consistently as possible, either do all of the playing yourself, or hire a regular session player for all recordings. Perhaps even try to play at least one of the same songs for each instrument - and then spice it up for each instrument with their own, second song. Also record in the same room with the same equipment, list what the equipment is.
It's much easier for people to actually appreciate and enjoy the differences if you are consistent like this - so many video reviews of instruments and miscellania are almost useless because there's so little consistency that you have no idea what you're actually listening to; is the tone of that guitar really that much brighter? Or is it because they used a different amplifier this time?
Having this type of methodical routine will also simplify the process for you.

Display your wares at as many festivals as you are able to easily manage, most are cheap or sometimes even free for a table. Take along only instruments that you are happy to have handled and potentially damaged. Realise that you most likely won't make sales on the day, but you're making contacts and building brand awareness. Make sure to have twice as many business cards as you expect to need. Be committed to it, stick around all day, or pack up and go when you're tired, whatever you do, don't leave someone who's not intimately familiar with your brand to "look after" your display. If you've got someone you really do trust to be able to handle enquiries, more power to you.
Don't pay too much for a booth - if it's going to cost, it's reasonable to ask for some patronage figures from the organisers so that you know what sort of exposure you can expect. Sometimes the "fancy" gigs really don't get the foot traffic to make it worth your while.

With regards to "hot" players and professionals, make sure they pay. And make sure they pay full price. The tease of "exposure" can be tempting to people starting out, but the reality is if you're giving away your wares, it's unlikely anyone would want to pay for them, and anyone who asks for an endorsement, well, they just want free stuff.
If you do get one of your instruments into the hands of a pro, ask if they'd mind giving you some sort of endorsement, a plug, a review or testimonial, maybe a photo for your website, then you can discuss between you what is appropriate remuneration for their part in that, maybe a small discount would be appropriate then, but you want them to approach you with interest in your instruments first, most who've already beaten the path to your door will be happy to give you some level of endorsement for free.

I'm not sure if setting up your own forum would be as effective as just making a visible presence and contribution to extant communities - I am aware of a number of Sel/Mac/Manouche/Gypsy Jazz communities spread around the web, you'd have to offer something particularly special to draw those people to a new location, and I'm not sure how special, unique or drawing a new forum can be...

I have no experience going internationally, but I can tell you that the internet does break down geographic barriers. Social media in particular can help with this, as it so well brings together people with similar interests. I can tell you that there is a reasonably sizable Gypsy Jazz community in Australia.

Media advertising I would not pay for, I think it's fairly well accepted that it's effectiveness is waning, while still being expensive. Certainly print advertising has a very low conversion rate per dollar spent.
How much does it cost to have your ad pop up on websites? Well, you can set up a Google Adsense account and take a look. Once you enter all the required information, it will recommend a "bid" (can be thought of as a quote in simple terms) for you, based on the massive amounts of data they have from other advertisers with similar keywords and demographics. The same applies to Google Adwords, which is their search engine optimisation product - this can place your website in their search results based on your requirements. Again, it will recommend a bid to you. Both of these give you very powerful analytical data, and optimising your campaigns can become a full-time job in-and-of itself. You can see what people searched for that resulted in a paid click, or view, and often you'll find that a particular result is a waste of your marketing budget, and those search terms should be culled. Or perhaps the click or view came from a location that is not relevant, etc etc. It all gets very complicated. If you're considering hiring someone to do this for you, make sure that they are doing it WITH you, not for you. No-one but you will really understand what your aims are. There are plenty of professionals that can get you lots of clicks and views, but if they're not the clicks and views that are right for you, you're wasting your money.

Sponsorship is an exception to my above caveats about advertising. If you are able to find a community that you're able to establish a visible presence in, sponsorship there is an excellent investment. To take the example of the sponsors of the forum here, they are connecting directly with the people who are interested in their products/services, and it gives people the warm fuzzies knowing they're doing business with something that is giving back to the community that they're invested in.

About Builders workshops and seminars, I'm not sure if you mean joining and participating in, or starting and running. Certainly participate in any that are available, it's a great way to make contacts, and an excellent way to learn. If there aren't extant ones, then by all means try and get one going. If you're thinking of builders workshops for beginners, expect that to become your full-time business, it can quickly become overwhelming.

Anyway, those are just some of my thoughts, if you have any follow up questions, I'm happy to get into more specifics. Hope some of it helps fuel your thinking.
MIMForum staff member - Melbourne, Australia
Perry Ormsby
Posts: 44
Joined: Sat Aug 24, 2013 7:53 am

Re: Marketing for Luthiers?

Post by Perry Ormsby »

Jason Rodgers wrote:I'm going to participate here, if y'all don't mind. Though I'm really not planning to go into any sort of production on a public level (i.e., hanging out a shingle and attempting "marketing"), this topic interests me.
Perry Ormsby wrote:Ok, you've listed a short bio.

Your niche is either very different to that, or you don't really have one?
Perry, I know you're trying to coach Craig to the conclusion you see he needs to reach, and perhaps have found yourself, but your response here leads me to believe you're using some concepts/terminology differently. I thought Craig laid it out pretty succinctly...
Your niche includes who your clients are, not just what you do. Otherwise, my niche would be 'I build electric guitars'.

Example:
Im a plumber.
Im a plumber that specializes in unblocking toilets.
Im a plumber working in this area, that specializes in unblocking toilets.
Im a plumber working in this area, that specializes in unblocking toilets, and I will be at your house between 12 noon and 5pm.
Im a plumber working in this area, that specializes in unblocking toilets, and I have a guarantee I will be there at our appointed time, or your first hour is free.

Is someone who wishes to have their gutters fixed, going to call this guy? Or is the plumber's advertising budget going to be directed to the right place so they don't even know about him (it's not his line of work anyway, right)?
Jason Rodgers wrote:
Craig Bumgarner wrote:
Perry Ormsby wrote:What exactly is your niche?
Selmer, Maccaferri, Manouche style, steel string acoustic guitars for swing & gypsy jazz. Google: Craig Bumgarner guitar. One man shop, building 6 a year currently, want to double that next year.
He's a boutique builder of Sel-Macs catering to the Django community.

Perry, is there a different idea of "niche" that you're using; or is it a deeper, more complex meaning? For example, having seen Craig's posts on this and a couple other forums, I know that he's working really hard to optimize his instruments to get the best qualities of the best Sel-Macs and Busatos out there through deflection testing of exemplary instruments, and even attempting to use some of the Gore & Gillet concepts to create predictable and repeatable results. But I don't think that's what you're talking about.
There you go... "I use proven advanced methods to remove inconsistencies" rather than "I just make these things that look like this"

Jason Rodgers wrote: Any time you're trying to create a "movement," there is a necessary tipping point, and then it becomes self-sustaining (or needs little maintenance). At the level Craig hopes to operate, with the very specific community he's working with, it may just take time, and plenty of word-of-mouth, to find that tipping point before he has to beat em away with a stick. But again, that's not the attitude you take in this business, is it Perry?
Correct. I tried that "this is how it has been done, so dont try and change things, we are musical instrument makers, it's not supposed to be easy, or profitable" and I wasnt happy. I wanted more. I didnt want my wife supporting my family while I tinkered in the shed living the dream. So I worked out how to change things.

But you're right. There is often a time when there is a tipping point. EVENTUALLY, you may get there (most don't). Or you can actively seek it. Effective marketing does not remove reputation. It enhances it.
Jason Rodgers
Posts: 1554
Joined: Fri Jan 06, 2012 4:05 pm
Location: Portland, OR

Re: Marketing for Luthiers?

Post by Jason Rodgers »

Greg Robinson wrote:Websites can be good if only to make yourself look more "legitimate" in the eyes of prospective clients. Don't spend too much on one, make sure it is simple and intuitive to use...
I've seen references to this recently, from an established builder (not Perry's comments), and from some aspiring businessfolk. Whatever your website format, you just need one nowadays, and it needs to be easily navigable from any device. There are free website builder sites out there (with annual fee packages for upgrades). I recently put together something on Weebly as a professional e-resume. It has a very simple and welcoming home page with tabs at the top, opening to simple one-to-two screen content pages, and is easily navigable.

Craig, this is a critique that I have of your site: while the running, blog-style has its merits in some content formats, it doesn't work for me as a product site format. Any time that I get three or four screens down a page and can't find what I want, or can't compare something waaaay up there with something waaaaay down there, I get frustrated. As long as a site has a "home" button and a good menu on a sidebar that appears on every page, I don't care how many pages within pages within pages I have to navigate.
Greg Robinson wrote:Facebook and other social media ... presents the opportunity to sneak in to an information stream that people already check frequently, to remind them of your existence, to keep them up-to-date with what you're doing. How best to engage people through social media is a complex topic that is constantly evolving...
Boy, ain't that the truth. I've seen some folks begin to neglect their website as they spend more time on Facebook. It's amazing what you can do through social media.
Greg Robinson wrote:Media advertising I would not pay for, I think it's fairly well accepted that it's effectiveness is waning, while still being expensive. Certainly print advertising has a very low conversion rate per dollar spent. How much does it cost to have your ad pop up on websites? Well, you can set up a Google Adsense account and take a look...
Yep, this is how it's done now, and it is one helluva rabbit hole!
Perry Ormsby wrote:Your niche includes who your clients are, not just what you do. Otherwise, my niche would be 'I build electric guitars'.

Example:
Im a plumber...
Ok, so for Craig, his niche description might look something like...

I'm a luthier.
I'm a luthier who specializes in building Sel-Macs.
I'm a luthier, who specializes in building Sel-Macs, based out of the Maryland/DC area.
I'm a luthier, who specializes in building Sel-Macs, based out of the Maryland/DC area, and have developed my skills through __ years of repairing exemplary manouche instruments.
I'm a luthier, who specializes in building Sel-Macs, based out of the Maryland/DC area, and have developed my skills through __ years of repairing exemplary manouche instruments and playing in the Hot Club of DC. Let's talk about your next guitar.
Perry Ormsby wrote:I didnt want my wife supporting my family while I tinkered in the shed living the dream. So I worked out how to change things... There is often a time when there is a tipping point. EVENTUALLY, you may get there (most don't). Or you can actively seek it. Effective marketing does not remove reputation. It enhances it.
So, at the risk of giving away your secret, what are the top three things you did to seek that success? As a teacher and a leader on my school's staff, I know that a positive and confident attitude go a long way, but there are a lot of businesses that failed because attitude can only get you so far.
-Ruining perfectly good wood, one day at a time.
Perry Ormsby
Posts: 44
Joined: Sat Aug 24, 2013 7:53 am

Re: Marketing for Luthiers?

Post by Perry Ormsby »

Jason Rodgers wrote:
Perry Ormsby wrote:Your niche includes who your clients are, not just what you do. Otherwise, my niche would be 'I build electric guitars'.

Example:
Im a plumber...
Ok, so for Craig, his niche description might look something like...

I'm a luthier.
I'm a luthier who specializes in building Sel-Macs.
I'm a luthier, who specializes in building Sel-Macs, based out of the Maryland/DC area.
I'm a luthier, who specializes in building Sel-Macs, based out of the Maryland/DC area, and have developed my skills through __ years of repairing exemplary manouche instruments.
I'm a luthier, who specializes in building Sel-Macs, based out of the Maryland/DC area, and have developed my skills through __ years of repairing exemplary manouche instruments and playing in the Hot Club of DC. Let's talk about your next guitar.
Not quite. If you study what I wrote, you'll notice a difference.
Jason Rodgers wrote:
Perry Ormsby wrote:I didnt want my wife supporting my family while I tinkered in the shed living the dream. So I worked out how to change things... There is often a time when there is a tipping point. EVENTUALLY, you may get there (most don't). Or you can actively seek it. Effective marketing does not remove reputation. It enhances it.
So, at the risk of giving away your secret, what are the top three things you did to seek that success? As a teacher and a leader on my school's staff, I know that a positive and confident attitude go a long way, but there are a lot of businesses that failed because attitude can only get you so far.
1. Worked out what it was I really wanted, regardless of what the experts said was possible ("they" were other luthiers, and business "experts" in government funded employment etc etc)
2. Stopped listening to family and friends... they didn't always have my dreams and goals in mind when giving me "support and encouragement"
3. Stopped worrying about what others may think about how, when, and who I do business with, and followed my heart.
... and i'll give you one more...
4. Wrote out my dreams and goals.
Mario Proulx
Posts: 821
Joined: Fri Jan 06, 2012 12:08 pm

Re: Marketing for Luthiers?

Post by Mario Proulx »

I included a handful(6 or 10, at most) business cards in every guitar I sent out, early-on. Each guitar I sent out sold a few more for me, and in no time, I was, and still am, looking down a long, long backlog. If your work is good, it will sell itself.
Jason Rodgers
Posts: 1554
Joined: Fri Jan 06, 2012 4:05 pm
Location: Portland, OR

Re: Marketing for Luthiers?

Post by Jason Rodgers »

I feel like I'm hijacking this a little since Craig hasn't returned, but I want to follow this train of thought. Greg has presented some valuable ideas about "advertising" and connecting through social media, but that image needs to be refined in order to send the right message; that's where Perry's perspective comes in. Here's another way of thinking about this: take a look at this chart. There are a million like it on the web, and I have a version on the wall next to my desk at work. When planning a new lesson for students, or training for teachers, I use it to consider where the holes are in my presentation and how people will react.
managing-complex-change.jpg
Perhaps this chart could be reconfigured like this...
Courting the Customer.png
(I probably just recreated "See figure 1" in about a hundred MBA textbooks, right?) I've found the "Managing Complex Change" chart to be very helpful, because each of the seemingly objective pieces of the puzzle, when gone missing, can result in a very emotional reaction. This is an important perspective, though, because when most of us are buying big-ticket items, there is a strong emotional component, especially when the feeling of "buyer's remorse" is a feeling we DON'T want to have on the other side of that purchase.

But I think you're suggesting another column in this matrix, Perry. It's the "Out of all the other people making this same product, why would I choose yours over theirs?" factor. That's your cover letter, and that requires some serious self-promotion (without straying into pure BS).
-Ruining perfectly good wood, one day at a time.
Craig Bumgarner
Posts: 377
Joined: Mon Jan 09, 2012 3:03 pm
Location: Drayden, Maryland

Re: Marketing for Luthiers?

Post by Craig Bumgarner »

Jason Rodgers wrote:I feel like I'm hijacking this a little since Craig hasn't returned....
I'm here, just listening. Feel free to hijack as you see fit. Thanks for everyone's ideas. I'm good at guitar building and have operated a medium size marine service company for 40 years, so I understand business, but marketing is not something I really "get". Fortunately, my marine service business has always been very active with no marketing at all, but this guitar building thing is something else again.

Craig
Perry Ormsby
Posts: 44
Joined: Sat Aug 24, 2013 7:53 am

Re: Marketing for Luthiers?

Post by Perry Ormsby »

Jason, that matrix is exactly what goes on in my head when I talk marketing with luthiers. Ive never seen it laid out like that.

The extra column would be niche. Not cover letter. Your cover letter is developed from the niche, but it's not the same.
Jason Rodgers
Posts: 1554
Joined: Fri Jan 06, 2012 4:05 pm
Location: Portland, OR

Re: Marketing for Luthiers?

Post by Jason Rodgers »

Excellent, I'm getting warmer! Ok, so "Niche" is knowing the customer you're courting. That column would go between Product Vision and Manufacturing Skills. A lack of Niche in the formula would result in a customer reaction like, "Yeah, this is a nice instrument, but not the type I play."

Sorry, I mixed metaphors: I meant cover letter as in like a job application. You have the same qualifications as the other 150 people applying, but what makes YOU the right person for the job? Is that part of the Marketing Plan, or is that a new column? How about "Selling Yourself"? A lack of Selling Yourself results in a customer reaction, "You make nice instruments, but I like this guy's (exact same) instruments better."
-Ruining perfectly good wood, one day at a time.
Perry Ormsby
Posts: 44
Joined: Sat Aug 24, 2013 7:53 am

Re: Marketing for Luthiers?

Post by Perry Ormsby »

Knowing your niche, is knowing your client. You cannot be too specific. The world is a big place.

One of my current niches (I have three) is based around knowing my clients have no money. Funnily enough (to others, not me!), they spend more than usual. This niche is also part of my ongoing marketing... my perfect client proves future marketing, feeding more interest that suits my niche. My niche caters to their wants and needs. They feel they have zero other choice. My quality control guarantees their instruments are perfect and that builds my reputation. But the niche is what grabs them.

But I suggest working with one niche. Nail it. Improve it. Refine. THEN, expand to another. Everything I do for each niche is different. What they get, how it's presented, etc.

After you have your niche sorted, the rest is easier. Refining the niche can be difficult at first. Once you've done it, it's like riding a bike... easy. It's so ingrained in me now, I look at businesses and can profile exactly who they are after, how to adjust their marketing, and what they should be doing differently. I love it as much as building instruments now!

There will always be people that dont fit your niche, that sign up anyway. Thats fine. They are just extra sales you didnt account for in your marketing plan.

Without a niche, you can't develop the next step. Without a niche, you're advertising all over the place. That's ineffective at best, costly, and unproductive.




I do have to say though, that I would love to just lay all this info out on the table to help everyone. But, I honestly believe that you only really learn, properly, if there is some hardship involved. That might be by making mistakes, financially, or time, etc. I have never listened to (and acted on) anyone's advice that didnt in some way involve some work in getting it. Free advice is really worth exactly what you pay for it. I learn by making mistakes. I learn by getting a tip, and researching. I certainly listen to my accountant more when he is billing me an hourly rate.

So, whilst you may think Im being vague at times, and I am, there are gold nuggets of info Ive left in this thread. If you put the effort in, you'll see the rewards. I dont view anyone on this forum as a competitor, we all do (or at least I do) things differently. I honestly believe that we ALL need to improve our marketing skills, and if we did, we'd only need a few percentage points of business diverted from the majors, to make a massive difference for us, collectively.
Jason Rodgers
Posts: 1554
Joined: Fri Jan 06, 2012 4:05 pm
Location: Portland, OR

Re: Marketing for Luthiers?

Post by Jason Rodgers »

This is good stuff, Perry. I appreciate your time and knowledge! (And you make some nice axes, too!)
-Ruining perfectly good wood, one day at a time.
Matthew Lau
Posts: 616
Joined: Sat Feb 18, 2012 2:03 am

Re: Marketing for Luthiers?

Post by Matthew Lau »

Perry,

I think that you've nailed this one out of the park (in Yankee lingo).
Well said!

-Matt

ps. Your marketing is rather well done on your site too.
Perry Ormsby
Posts: 44
Joined: Sat Aug 24, 2013 7:53 am

Re: Marketing for Luthiers?

Post by Perry Ormsby »

Thanks! There are a handful of luthiers I've helped with their marketing that I'm sure would agree :)

Once you've got your marketing sorted, I recommend getting someone who can call you out on your decisions. We are always our worst enemies when it comes to believing we can do something (especially financially). I have a couple people I refer to with my ideas, they tell me I'm not thinking big enough, I water down their suggestions, and proceed. But, don't use a friend or family... They'll just tell you what you want to hear.
Post Reply

Return to “Jam Session”